Certificate Requests: privateclient@plexusgroupe.com (for certificate and lender requests) Client Administrator: Janice Caissie jcaissie@plexusgroupe.com (for billing and general questions) Client Coordinator: Sissy Henderson shenderson@plexusgroupe.com (for coverage questions) Business Development Manager: Jess Hilb jhilb@plexusgroupe.com (for new business quotes)